Terms and Conditions


Car Servicing Without Invalidating the Warranty

European Union legislation changed the way cars may be serviced and repaired and gives motorists a lot more freedom in their decision as to who should look after their cars. Motorists can use South Hants Garage Services ltd. to service their cars without invalidating the manufacturer's warranty.

South Hants Garage Services ltd. can carry out normal maintenance, servicing and repairs during a vehicle's warranty period without invalidating the vehicle assembler's warranty conditions with two provisos:

1. That the Service is carried out in accordance with the Vehicle Assembler's servicing schedules and is recorded as such.

South Hants Garage Services ltd when carrying out normal maintenance and repair services use systems to follow ICME schedules and customers can be assured that they are using vehicle assembler's schedules when specified.

2. That the parts used are either 'original spare parts' or 'matching quality parts' and are recorded as such.

All parts used by South Hants Garage Services ltd are manufactured to Original Equipment (OE) quality. All parts are guaranteed for a minimum 12 months or 12,000 miles# (whichever is sooner) #Does not effect your statutory rights.

Menu Servicing

South Hants Garage Services ltd menu service schedules normally exceed most manufacturers service schedules with up to 80+ checks and adjustments and includes the replacement of spark plugs* and the air filter element as well as changing the engine oil ** and oil filter.

High quality parts are used such as Shell Helix lubricants and Bosch spark plugs. Just compare our service schedules, additional service items can be quoted separately by contacting South Hants Garage Services ltd

N.B. Servicing with South Hants Garage Services ltd using our 'menu' services may not exactly match those of the manufacturers and we can, if requested, carry out the same service as specified by the manufacturer. If your vehicle is still under warranty please ask our staff to provide you with a written quotation (which will be very competitive when compared to a dealer or other service provider) to carry out a manufacturers specification service using OE equivalent or manufacturer parts in order to ensure we quote you for any different parts or services required to protect your warranty.

In any event we will always stamp your service book after completing any type of service schedule. In the absence of any written variation to a South Hants Garage Services ltd menu service schedule, our customers must satisfy themselves that the menu service or other service meets the requirements of their specific vehicle warranty requirements.

* Spark plugs will be replaced if applicable. An additional charge will be made should long life, platinum or multi-electrode plugs be required.

** An additional charge may be made for engine sizes in excess of 2200cc. if oil capacity exceeds 5 litres.

Manufacturer's Services

As a manufacturer service is specific to your vehicle, depending on its mileage, age and service history we cannot quote through the website. If you require a manufacturer service you must contact South Hants Garage Services ltd for a price, quoting the vehicle details and mileage etc and then book it in directly with them.

This offer is valid for retail customers only and not trade or commercial.

Parts Guarantee


All parts supplied and fitted by South Hants Garage Services ltd are guaranteed for either 12 months or 12,000 miles#(whichever is sooner) whilst the car remains in ownership of the bill payer. #Does not effect your statutory rights.

If a part we have fitted should fail it can be replaced/repaired at South Hants Garage Services ltd

This guarantee only covers parts and labour.

Excludes Taxis, Private Hire and Rental Cars